I've read of many cases of folks losing access to their personal Google account through no fault of their own, and winding up helpless to get it back. Almost h

I've read of many cases of folks losing access to their personal Google account through no fault of their own, and winding up helpless to get it back. Almost happened to me after I was victim of a SIM Swap. From the article, even the Twitter CEO has this problem: While he has managed to get back his social media accounts, he has not regained access to two Google email accounts that held years of communications. If anyone with directional authority at Google is out there: It would be really decent of you to provide some means of customer service for consumers stuck in this catch-22. I can't accept there's no reasonable way to perform an identity confirmation beyond the laughably limited self-help measures currently in place. If it's a matter of economics, make it pay-per-use.