The local Mickey D's put in a couple of tall touch-screen systems that I found surprisingly difficult to figure out. The touch screen was slow to respond -- not

The local Mickey D's put in a couple of tall touch-screen systems that I found surprisingly difficult to figure out. The touch screen was slow to respond -- nothing more frustrating than tapping a glass screen and wondering why nothing happened -- and the decision path didn't make sense. I suspect whoever designed it had one kind of user experience in mind, then it was modified by a different group to change the UX, leaving it worse than before. Anyway, I notice that no one uses it, and I visit frequently (it's so close that I often drop by to get the $0.99 coffee, and now my 14-year-old has started working there).