Hi! I work with Ahead's customer experience team. I'm really sorry that your request hasn't been resolved quickly. I'd like to help find out how to get this fix

Hi! I work with Ahead's customer experience team. I'm really sorry that your request hasn't been resolved quickly. I'd like to help find out how to get this fixed for you. Can you send your name and the email address you signed up with to ariana@helloahead.com or support@helloahead.com. I'll help get this sorted ASAP.