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Lenovos quality crap. We have around 10 Yoga 720s in our workplace, around 7 have their touchscreen/touchpad failed within a year. I'm out of options on what t

by sydd 7y ago

Lenovos quality crap. We have around 10 Yoga 720s in our workplace, around 7 have their touchscreen/touchpad failed within a year. I'm out of options on what to buy if I don't want Apple.

StreamBright 7y ago
Well Apple is not that much better for a much higher price. The keyboard issue is still not fixed.
gravelc 7y ago
Very happy with my Dell Latitude. Has a few ports, keyboard is nice, build quality is great. Rock solid so far. One option at least.
kart23 7y ago
Thinkpads are usually pretty solid, and I like the (relative) repairability compared to MacBooks. But I agree there are plenty of issues with stupid stuff on modern Lenovo machines and their qc needs to get better to justify their prices.
jve 7y ago
I'm happy with my DELL XPS laptop.
thaumaturgy 7y ago
Another recommendation: I've been happy so far with my newish LG Gram. There are some Linux-related issues on some models, but we've found workarounds for it and compatibility is pretty solid now.
- LocalPCGuy 7y ago
  I've been looking at the Gram, the 17 looks like a pretty nice machine for a decent price, and going on sale regularly now with the newer i7s out. Worried about the quality though, and that it'll have similar problems to what the Lenovos and other ultralights seem to have.
  - thaumaturgy 7y ago
    I use mine primarily for software development and systems administration, and I'm not super picky about things like graphics and audio, so as far as those things go, I can't say much that would be helpful. Nor have I been running it long enough to expose the kind of defects that started this whole thread. Overall though, the laptop feels well built. I like the key action (but personal preference). The hinge seems to be well made. Nothing flexes when opening or closing it. The screen, to my eyes, is fantastic, and with the Celicious anti-glare film on it, it works well in daylight. It's wicked light. I don't love ultralight laptops and originally was trying to avoid them, but this one has almost all the ports I want (except for a mmc instead of sd card slot) and appears to be more serviceable than most modern non-ultralight laptops. One of the things I looked for was a user-replaceable battery, and surprisingly, this one should be. We'll see how much it actually sucks to replace in a couple of years. If you try to run any Linux on the Gram 17, you will need the info at https://bugzilla.kernel.org/show_bug.cgi?id=203617 https://bugzilla.kernel.org/show_bug.cgi?id=203617
sanitycheck 7y ago
If you just want something that'll work for at least 3 years, Dell Latitude with an on site warranty. I've had about 6 failures in 20 years, each time a man has arrived the next working day to fix it wherever I am in the world. None of this "go to the nearest Apple Store" bullshit.
roel_v 7y ago
I have a 4 year old Yoga (a Flip or something I think?) that still works great. My wife has an (admittedly $5000) Thinkpad (yes not Yoga but still Lenovo) that works great (although the ordering was a mess - but we did get a 10% refund in the end without asking for it). Regardless of the merits of the OP's problem, my point is that any large manufacturer is going to have duds (and/or dud models). People like to hate on Dell, but I've had some great machines from them over the years, for very good prices. There's more to brand quality than 'I had a bad experience once'.
chx 7y ago
ThinkPads, T/X2/X1. NOT Yoga. NOT IdeaPad. NOT whatever-the-hell-consumer-they-produce this year.
rasz 7y ago
Stop buying consumer(yoga)products for your work(thinkpad)space. Consumer devices are meant to die when warranty runs out, business line is designed to minimize contracted service work.

by sydd 7y ago

Lenovos quality crap. We have around 10 Yoga 720s in our workplace, around 7 have their touchscreen/touchpad failed within a year. I'm out of options on what to buy if I don't want Apple.

StreamBright 7y ago

Well Apple is not that much better for a much higher price. The keyboard issue is still not fixed.

gravelc 7y ago

Very happy with my Dell Latitude. Has a few ports, keyboard is nice, build quality is great. Rock solid so far. One option at least.

kart23 7y ago

Thinkpads are usually pretty solid, and I like the (relative) repairability compared to MacBooks. But I agree there are plenty of issues with stupid stuff on modern Lenovo machines and their qc needs to get better to justify their prices.

jve 7y ago

I'm happy with my DELL XPS laptop.

thaumaturgy 7y ago

Another recommendation: I've been happy so far with my newish LG Gram. There are some Linux-related issues on some models, but we've found workarounds for it and compatibility is pretty solid now.

LocalPCGuy 7y ago
I've been looking at the Gram, the 17 looks like a pretty nice machine for a decent price, and going on sale regularly now with the newer i7s out. Worried about the quality though, and that it'll have similar problems to what the Lenovos and other ultralights seem to have.
- thaumaturgy 7y ago
  I use mine primarily for software development and systems administration, and I'm not super picky about things like graphics and audio, so as far as those things go, I can't say much that would be helpful. Nor have I been running it long enough to expose the kind of defects that started this whole thread. Overall though, the laptop feels well built. I like the key action (but personal preference). The hinge seems to be well made. Nothing flexes when opening or closing it. The screen, to my eyes, is fantastic, and with the Celicious anti-glare film on it, it works well in daylight. It's wicked light. I don't love ultralight laptops and originally was trying to avoid them, but this one has almost all the ports I want (except for a mmc instead of sd card slot) and appears to be more serviceable than most modern non-ultralight laptops. One of the things I looked for was a user-replaceable battery, and surprisingly, this one should be. We'll see how much it actually sucks to replace in a couple of years. If you try to run any Linux on the Gram 17, you will need the info at https://bugzilla.kernel.org/show_bug.cgi?id=203617 https://bugzilla.kernel.org/show_bug.cgi?id=203617

sanitycheck 7y ago

If you just want something that'll work for at least 3 years, Dell Latitude with an on site warranty. I've had about 6 failures in 20 years, each time a man has arrived the next working day to fix it wherever I am in the world. None of this "go to the nearest Apple Store" bullshit.

roel_v 7y ago

I have a 4 year old Yoga (a Flip or something I think?) that still works great. My wife has an (admittedly $5000) Thinkpad (yes not Yoga but still Lenovo) that works great (although the ordering was a mess - but we did get a 10% refund in the end without asking for it). Regardless of the merits of the OP's problem, my point is that any large manufacturer is going to have duds (and/or dud models). People like to hate on Dell, but I've had some great machines from them over the years, for very good prices. There's more to brand quality than 'I had a bad experience once'.

chx 7y ago

ThinkPads, T/X2/X1. NOT Yoga. NOT IdeaPad. NOT whatever-the-hell-consumer-they-produce this year.

rasz 7y ago

Stop buying consumer(yoga)products for your work(thinkpad)space. Consumer devices are meant to die when warranty runs out, business line is designed to minimize contracted service work.