Great technology companies often do. If that's true, at what point does that trait change from an advantage to a liability? Is it purely about openness? Or i

Great technology companies often do. If that's true, at what point does that trait change from an advantage to a liability? Is it purely about openness? Or is it more subjective (e.g. I don't like Silverlight, so Microsoft should support standards vs. websockets sound awesome, and I'm glad Google is innovating)?