My company has a feature that uses it in production but I think it's still too soon to tell whether or not it's of any value to customers. We're only using the

My company has a feature that uses it in production but I think it's still too soon to tell whether or not it's of any value to customers. We're only using the raw score for the big 5 traits, though. We don't look at any of the "consumer sentiment on Mondays" stuff. It's been a while since I've looked at the docs but IBM seems to be adding new features to Watson all the time. For the most part I think Watson is great but there are definitely some features that deserve a healthy amount of skepticism.