Those services were, and still are, much worse than Uber and the like. They're not bad in any absolute sense; just relatively bad. I'm pretty sure they weren't

Those services were, and still are, much worse than Uber and the like. They're not bad in any absolute sense; just relatively bad. I'm pretty sure they weren't and aren't "computer-dispatched" in the same way Uber and the like are either. For one, you almost always had and have to speak to a person by phone, and often more than once, e.g. to receive updates about when a driver could be expected to arrive.