I work at Stripe. Prior to doing so, I fed my family out of a Stripe account for 6+ years. We're keenly aware of the importance of not messing with our custome

I work at Stripe. Prior to doing so, I fed my family out of a Stripe account for 6+ years. We're keenly aware of the importance of not messing with our customers' finances in this fashion, not the least because startups are both a core customer segment to us and the heart of what we do. Our policies are tuned around the realities of startups; we get launch days. If anyone on HN ever feels like we’re slipping, I will do anything in my power to fix that; my email address is my HN handle at stripe.com