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I have a friend who, for a few months, had a really strange thing going on with his phone. Any time his phone was off, calls to him would be redirected to someo
by Agentlien 7y ago
I have a friend who, for a few months, had a really strange thing going on with his phone. Any time his phone was off, calls to him would be redirected to someone else. It was another person from the same city, but using a different carrier.
Me, my friend and other friends of his called both companies to report the error multiple times. All we received was scorn and disbelief. We were told, repeatedly, that it simply couldn't happen. But it did, consistently.
It felt really silly when it got to the stage where I'd call my friend, someone else picked up and I'd go "Oh, hi, it's me again". One day, it just stopped happening.
- NullPrefix 7y agoDid he check if call forwarding was activated?
- Agentlien 7y agoAccording to customer service it wasn't and they said they didn't allow it anyway to that other company's network. And hence, they didn't believe us when we said it was happening. This was circa 2006
- pnutjam 7y agoAs a system admin, this is indicative of how network people react to issues.