This advice applies to organisations as much as it does to people. Companies need to take some time out to think about what worked, what didn't and why not. And

This advice applies to organisations as much as it does to people. Companies need to take some time out to think about what worked, what didn't and why not. And they also need to encourage folks to speak up about failures and be prepared to listen to rants, complaints and concerns that employees. This sounds really easy, but it's amazes me how many companies just don't want to listen to bad news. A surefire way to detect a crappy company is by their reaction when employees complain. The really great companies listen and get the management to act. The mediocre companies suggest that the employee take the initiative and act. The lousy companies just blame the employee.