Nah, "good design" consists of figuring out exactly what the users want based on what they say. Doing what they say is a recipe for terrible design because of t

Nah, "good design" consists of figuring out exactly what the users want based on what they say. Doing what they say is a recipe for terrible design because of the XY problem (among others). The fact your user understands their requirements better than the designer doesn't mean that the user is a better designer. If only.