3 ms·
A lot of people like to literally read their order off the screen, even though internally they know exactly what it is they want. It's a habitual thing. So it d
by ksaj 7y ago
A lot of people like to literally read their order off the screen, even though internally they know exactly what it is they want. It's a habitual thing. So it does throw off those people when they get to the cashier, and what they were looking at is no longer there. Especially when there is a limited-time product available.
I see it happen almost daily in the cafe I frequent in the morning. The cashiers must be cursing the new digital menus, since there wasn't such a delay when the same menu items were in more permanent formats.