4 ms·
> As it is, grocers typically have to have a single person at the helm of each bank of four to six machines. The machines are prone to requiring manual override
by ch_123 7y ago
> As it is, grocers typically have to have a single person at the helm of each bank of four to six machines. The machines are prone to requiring manual overrides, and often the single machine-herder is overwhelmed trying to keep up; I hear their grumbles. I find myself examining my basket while heading towards checkout and considering whether I think that a human cashier would give a smoother experience.
I simply cannot understand why this means that there needs to be _legislation_ to limit the amount of self service machines. Presumably if it's really as bad as you describe, there's a strong business case to fix it? Since the situation you describe makes it sound like it has the potential to hurt business.
If you are going to legislate for anything, legislate for installing machines which work. They exist - I use them all the time without any issues.
> I have had conversations with employees at the latter stores. The machines were ordained, installed, and configured by corporate order, with only a small amount of local training.
If the machines somehow failed to operate properly in Oregon but worked elsewhere, this would be a fair point... but presumably they are liable to break down in the same manner, causing the same issues?
- lidHanteyk 7y agoThe machines often can't come in quantities of only one or two stations, so this actually would have the immediate effect of banning most stations, and requiring retrofitting. So keep in mind that we're actually slapping the businesses in question a bit harder than you might think. And yeah, cry me a river for Walmart. In Oregon, we're capable of prioritizing the good of the community over business interests. Several of the findings orient around the fact that senior citizens have trouble using the machines to purchase groceries. Heck, I have trouble using the machines to purchase groceries; I can empathize and sympathize.