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I would usually say “Question: <question>”. The latter might have been okay; after the feedback I just switched to “hey I’m stuck” or “Hey I’ve got a question”

• lliamander 7y ago
  That's fair. I sometimes do that too, especially if the question is somewhat long and complicated (though I that point I usually ask if I can just call the person). But at least that's more than a solitary greeting.