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> I never truly understand issues people have with these things. I tune my notifications as to avoid true interruptions and filter most false positives by quick
by hbosch 7y ago
> I never truly understand issues people have with these things. I tune my notifications as to avoid true interruptions and filter most false positives by quick looking.
The problem isn't the notifications here. Sure, I can tune my notifications to my preference, but when you're a resident in a client's Slack the expectation is that they can directly message you, anytime, for any reason, and for any size request. Like the article says, Slack does not encourage deep and meaningful messaging – it's more like a text. I have found that opening a channel like this almost always brings with it a firehouse of small changes requested in bursts, whereas a single e-mail encourages bundling of issues and requests into minimal amounts of messages. The worst thing about Slack is the constant "10:00am: hey HBOSCH, can you do X?", "10:15am: oh, and can you also do Y?", "10:47am: and while you're at it, maybe you could handle Z? haha sorry for being crazy!", "10:49am: <silly gif>". It's so annoying.
I also tune my notifications effectively by using Do Not Disturb mode on my iPhone from 12:00AM to 11:59PM, along with the "Bedtime" feature in my alarms. This keeps my phone quiet all day, only allowing phone calls from people on my Favorites list to come through, and the Bedtime function in Alarms keeps my whole device totally silent from 10pm to 6am. But that's not helpful if a client is trying to reach me at 8am EST when they need an emergency update before a morning meeting.
- davedx 7y ago> The problem isn't the notifications here. Sure, I can tune my notifications to my preference, but when you're a resident in a client's Slack the expectation is that they can directly message you, anytime, for any reason, and for any size request. This is kind of true. I work with several partners of our ecom platform using Slack. Most of them are not that responsive, and that's fine - Slack is a chat app but it's still asynchronous! As long as people answer reasonable queries in a reasonable time (so e.g. within the working day) then it's fine. I never expect instant answers. Manage expectations I guess?
- RHSeeger 7y ago> when you're a resident in a client's Slack the expectation is that they can directly message you, anytime, for any reason, and for any size request Why do you think that? The client's I'm in slack with certainly don't expect that.