They say that Slack brought them closer to the clients on a personal level and then they chose to kill it. That's a terrible choice that clearly shows their 25-

They say that Slack brought them closer to the clients on a personal level and then they chose to kill it. That's a terrible choice that clearly shows their 25-year priorities are whacked out. As long as the output is basically acceptable, clients are going to prefer to employ contractors with whom they have strong personal rapport. Making communication difficult and intentionally avoiding the "distraction" of building that relationship is a quick way to die.