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> not only are the solutions never clear, the problems are never clear either. I can see both sides of this. I've been in situations where, when multiple opti
by mgkimsal 7y ago
> not only are the solutions never clear, the problems are never clear either.
I can see both sides of this. I've been in situations where, when multiple options are presented, the groupthink is "well... there's no easy answers". To the extent that there's no one 'perfect' option, yes, but there are definitely some demonstrably/qualitatively bad options. But without some agreement that some people in the room do have the experience to make some judgements, decisions are left to 'populate vote'.
The other issue I've seen is that people just look for "solution X" and are unprepared to deal with the new questions/problems that arise from now having essentially a new business landscape.
20 years ago, I helped a company move from paper order forms (taking weeks to process) to electronic - a month's orders from hundreds of reps from around the country were entered, correctly, in 10 hours. Literally overnight, it changed their entire business, in terms of predictions, materials ordering, shipping/logistics - all of the previous processes were now up for rethinking and rebuilding. The shift happened so fast - this was, essentially a skunkworks projects - that it created a lot of internal political upheaval few were prepared for.
The core I was getting at is even when problems are clear and solved, the solution will often bring about new 'problems'.
- munk-a 7y ago> decisions are left to 'populate vote'. Businesses cannot afford to be wishy washy, there are long term infrastructure and process investments that must be made - there are different ways they can be made but you need to grok the costs and benefits to appropriately make or reverse those decisions without exposing your business to ruin.