Just wanted to add that I work with a large ecommerce company and they have exactly the same arrangement. They do charge customers a token (small) amount for sh

Just wanted to add that I work with a large ecommerce company and they have exactly the same arrangement. They do charge customers a token (small) amount for shipping but depending on the size/weight of the order some customers are paying over the odds and some under. Customers also have the option to upgrade to faster shipping if they so wish.