It isn't aimed at being a good business communication tool though. It has a strange design that obviously tries to be cool and hip, but lacks proper visual hier

It isn't aimed at being a good business communication tool though. It has a strange design that obviously tries to be cool and hip, but lacks proper visual hierarchy and contrast. It is hard to use if you aren't tech-savvy. My mother ends up calling me on Telegram of all things because in her mind Skype isn't something you call with anymore. Even though I then call her on Skype because Telegram doesn't have video. She used to have a Skype-phone (physical unit), but support for that has died out pretty quickly.