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Even for enthusiasts, who I agree can be willing to forgive a lot of fit-and-finish type issues, the first couple of batches seem really underwhelming. I've ne
by smacktoward 7y ago
Even for enthusiasts, who I agree can be willing to forgive a lot of fit-and-finish type issues, the first couple of batches seem really underwhelming.
I've never seen any statement from them that the current state of the software for the device is at the level of "basic web browsing, early power management," for instance. That sounds like an early alpha at best.
Software issues are less concerning, though, since those can always be fixed/improved with updates. Accepting alpha quality hardware if you're in an early batch seems like a bigger deal. If you're in an early batch and get a hand-assembled box with parts rattling around inside, is that just what you're stuck with forever? When all the previous guidance was "this thing you paid for will ship in Q3 2019," why do you now have to make a choice between accepting an unfinished device now or getting a finished device sometime next year? I can see how offering that choice benefits Purism, but I can't see how it benefits the Purism customer.
A lot of this just boils down to expectations management, which Purism hasn't been great at.
- ocdtrekkie 7y agoAnd it sounds like most of the hardware in early batches is exterior hardware that won't be ready, so I almost wonder if it could be upgradeable later (perhaps for free/cheap?) if the internal hardware is all there. But they don't really clarify whether or not that will be the case.
- seba_dos1 7y agoOn Matrix it was mentioned that a FAQ that answers questions like that is coming.
- jethro_tell 7y agoProbably, should have seen this coming and had that ready with today's announcement. I actually find this concerning because it's a glimpse at the bubble they must be in if they thought this announcement would stand on it's own, or if they thought that it would be welcomed with applause.