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We were kind of heavily invested in Atlassian stack, which means we used Confluence a lot. We had a good system for creating and looking for documentation in o

We were kind of heavily invested in Atlassian stack, which means we used Confluence a lot. We had a good system for creating and looking for documentation in our wiki system, so I hope that was not a selling point for Slack. Unfortunately we (Tech) never really knew why we switched. EDIT: Also, on the performance side, we were there for the beginning of both systems, and both had their good amount of issues initially. By the time we switched, I don't remember that many HipChat outages. I remember a lot of Slack outages starting up as well, and these days I have issues with Web interface connectivity at least once a week (native works).

ismail 7y ago
I can tell you my experience of having witnessed some companies move to “slack”, “Jira” etc. There were multiple similar cases. It went something like this: “We are now ‘agile’ Ok what are all the cool agile dev ops companies using? Aha Jira&Slack. Ok let’s use that” From there it gets even more crazy. The tools get included as a standard question for evaluating vendors on RFP’s. Vendors that use a similar toolset are rated more highly. When you question why. The response is along the lines of: “Oh if they are using Jira/slack/other tool, it must be an agile/dev ops/chat ops shop” Put another way sometimes these tools end up being used as a “signal” to others rather than intrinsic value. The value is in the signalling, driven by social proof. If one can pull this of when marketing your product you have a win. Effectively you have associated a movement (I.e agile) with your product (I.e Jira). So the buy decision is driven by the need to show they are doing {x}. There must be some basis Of this and reading on how this is done? The broad topic would be marketing but what specifically? Notes: * This is merely an observation. I am not judging the accuracy of the statement that using a specific product = demonstrating some property. These associations may not be applicable in all markets and I have seen them change over time.
- chrisweekly 7y ago
  equal parts sad and funny cargo cult driven marketing

ismail 7y ago

I can tell you my experience of having witnessed some companies move to “slack”, “Jira” etc. There were multiple similar cases. It went something like this: “We are now ‘agile’ Ok what are all the cool agile dev ops companies using? Aha Jira&Slack. Ok let’s use that” From there it gets even more crazy. The tools get included as a standard question for evaluating vendors on RFP’s. Vendors that use a similar toolset are rated more highly. When you question why. The response is along the lines of: “Oh if they are using Jira/slack/other tool, it must be an agile/dev ops/chat ops shop” Put another way sometimes these tools end up being used as a “signal” to others rather than intrinsic value. The value is in the signalling, driven by social proof. If one can pull this of when marketing your product you have a win. Effectively you have associated a movement (I.e agile) with your product (I.e Jira). So the buy decision is driven by the need to show they are doing {x}. There must be some basis Of this and reading on how this is done? The broad topic would be marketing but what specifically? Notes: * This is merely an observation. I am not judging the accuracy of the statement that using a specific product = demonstrating some property. These associations may not be applicable in all markets and I have seen them change over time.

chrisweekly 7y ago
equal parts sad and funny cargo cult driven marketing