Slack's long-term value prop isn't chat, it's the platform. If you've used any of the great bot apps it hosts (PTO Ninja for example), it's easy to imagine a fu

Slack's long-term value prop isn't chat, it's the platform. If you've used any of the great bot apps it hosts (PTO Ninja for example), it's easy to imagine a future where these kinds of apps replace whole swaths of bloated Saas-ware. I'm excited to see more of these and a competitive eco-system emerge within Slack the way Apple built the app store. Slack should invest heavily in building a platform for developers if it wants to grow, if it can pull this off it's going to look a lot more like Salesforce.com in 5 years where whole industries are built on its back. This is also the moat they have against MS Teams. Microsoft hasn't been as successful in building wildly productive developer ecosystems since the Windows 9X days.