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Have you used Teams? I've had to once, to talk to people and Microsoft, and it was _hilariously_ bad. I don't know anyone who uses it in earnest, and I know peo

by lvh 7y ago

Have you used Teams? I've had to once, to talk to people and Microsoft, and it was _hilariously_ bad. I don't know anyone who uses it in earnest, and I know people who have used Google Chat. (I do most of the sales calls for Latacora, which feels like a decent representative sample of startups, and I think all but one, maybe two, of the companies we have ever spoken with used Slack. Order of magnitude a percent.)

Ididntdothis 7y ago
I agree that Teams is pretty bad but a lot of companies use it because they have office 365. Your view is probably skewed by looking at Silicon Valley it startups. A lot of big companies use Teams. In my company Teams was actually a big improvement because we had nothing before.
- lvh 7y ago
  Oh sure: I didn’t mean to imply nobody does, I’m definitely just talking to startups.
gamblor956 7y ago
My company tried slack, Hangouts, and teams. We're standardizing on teams because it's the easiest for non-technical users to understand and use.
- techslave 7y ago
 que? how can one not understand slack? it couldn’t be simpler.
 - Spivak 7y ago
 Never used Teams. This is not a comparison just some things in Slack that are weird. * Formatting is done with Markdown syntax instead of "word processor" style formatting. In a word processor if you type Hello, Ctrl+b World Ctrl+b! it would produce Hello, World! In Slack it produces Hello World !* * . * /commands are not discoverable or intuitive to anyone who never used IRC or CLI programs. Non-programmers have no idea what arguments are or that [brackets] means optional. * Bots and their syntax have the same problem except that their DSLs are far more varied and arcane. * Very few people know or understand the difference between a channel and a group. * Threads are super weird compared to email. It's like an inbox but not really. Threads interleaved into actual message timelines are not very discoverable and difficult to follow. * Attachments and files don't really work like most people expect. * There are at least 5 different settings panels all with different things and scopes. * Reminders and a bunch of stuff being implemented as a magic "account" in Slack is super confusing to people. * Very few people really "get" apps as well in this respect. They're in your message timeline, they look like accounts, and are in some ways but aren't in others. * The difference between a "bot" and "app" isn't super well defined. Some respond to messages in a channel, some need commands.
 - ghc 7y ago
 Excellent enumeration of the things Slack gets wrong. I’m not sure all of them can be fixed, either. I have more faith in Microsoft getting it right.

by lvh 7y ago

Ididntdothis 7y ago

I agree that Teams is pretty bad but a lot of companies use it because they have office 365. Your view is probably skewed by looking at Silicon Valley it startups. A lot of big companies use Teams. In my company Teams was actually a big improvement because we had nothing before.

lvh 7y ago
Oh sure: I didn’t mean to imply nobody does, I’m definitely just talking to startups.

gamblor956 7y ago

My company tried slack, Hangouts, and teams. We're standardizing on teams because it's the easiest for non-technical users to understand and use.

techslave 7y ago
que? how can one not understand slack? it couldn’t be simpler.
- Spivak 7y ago
 Never used Teams. This is not a comparison just some things in Slack that are weird. * Formatting is done with Markdown syntax instead of "word processor" style formatting. In a word processor if you type Hello, Ctrl+b World Ctrl+b! it would produce Hello, World! In Slack it produces Hello World !* * . * /commands are not discoverable or intuitive to anyone who never used IRC or CLI programs. Non-programmers have no idea what arguments are or that [brackets] means optional. * Bots and their syntax have the same problem except that their DSLs are far more varied and arcane. * Very few people know or understand the difference between a channel and a group. * Threads are super weird compared to email. It's like an inbox but not really. Threads interleaved into actual message timelines are not very discoverable and difficult to follow. * Attachments and files don't really work like most people expect. * There are at least 5 different settings panels all with different things and scopes. * Reminders and a bunch of stuff being implemented as a magic "account" in Slack is super confusing to people. * Very few people really "get" apps as well in this respect. They're in your message timeline, they look like accounts, and are in some ways but aren't in others. * The difference between a "bot" and "app" isn't super well defined. Some respond to messages in a channel, some need commands.
 - ghc 7y ago
 Excellent enumeration of the things Slack gets wrong. I’m not sure all of them can be fixed, either. I have more faith in Microsoft getting it right.