As someone who tracks system outages of Saas for my company, Slack has been really bad the last few months. I’m consistently seeing problems on the back end th

As someone who tracks system outages of Saas for my company, Slack has been really bad the last few months. I’m consistently seeing problems on the back end that manifest to users of the service. Critical functions like direct messages, search, mentions, app integration, app approvals are always popping up in their system status feed. The only reason Slack caught on was businesses prior to that had AIM, Skype, or Hangouts at their disposal. AIM was agnostic across devices but depended on the user to set it up. Skype was either the personal version or the business version but you then were locked into using that to communicate. Hangouts requires Google services, which not a lot of businesses had. Slack came out of nowhere and offered a myriad of services. It integrated with a lot and made it like AIM from 2008 when I used it at a company I worked for. Slack seems to have something going on internally on the dev side because the consistent errors I see daily indicate they’re fixing something. Either addressing long term problems or just day to day fires. I’ve considered Mattermost self hosted for my org. Works just like Slack but I can manage updates and I own all the data we put into it. Interested to hear what others are using.