> For most people, only 2 factors: laziness and discount are the driving factors to use app. Quality of food is distant third factor. This sounds about right.

> For most people, only 2 factors: laziness and discount are the driving factors to use app. Quality of food is distant third factor. This sounds about right. I was talking to my brother and he had this similar thought process. Once back from work at 9pm, he does not have any motivation or energy to cook. A Rs 100-150 swiggy delivered thali is just perfect for him. If it were more expensive or if there were no delivery option he would simply make maggi or fry egg/paneer and eat with bread. So he would not be customer of restaurant at all.