The site is suffering from Hacker News' hug-of-death. But it looks like it was a genuine rant about a piss poor customer experience. I have had issues with the

The site is suffering from Hacker News' hug-of-death. But it looks like it was a genuine rant about a piss poor customer experience. I have had issues with the Yoga too before where the display hinge malfunctioned but I had a much better experience with Lenovo support. They replaced it for free even though it was outside the warranty window (albeit by only a month). To each his/her own. Recommending people to never buy a Yoga is probably a tad bit too extreme.