I think a few things hampered Nintendo. Their (laudable) commitment to backwards compatibility led to them getting stuck behind the curve technologically -- the

I think a few things hampered Nintendo. Their (laudable) commitment to backwards compatibility led to them getting stuck behind the curve technologically -- the POWER architecture they stuck with from GameCube (when it was a mostly mainstream choice) to WiiU (when it really wasn't) and the older pre-Cortex ARM designs they were using in the 3DS years after Cortex was shipping left Nintendo of the position of not being able to really ride the bulk of the improvements happening in the marketplace. (It's notable that the Switch is an abandonment of hardware-based backwards compatibility in favor of Nvidia internals that wouldn't look out of place in an Android tablet.) And because Nintendo prides themselves on being a family company, in much the way that Disney does, they had less of a tolerance for looking the other way at just how bad other users can be. Microsoft would just throw out an "Online interactions not ESRB rated" warning and moderate the worst of it after the fact when building Xbox Live. I don't think Nintendo ever saw that as an acceptable option.