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Many of the culture problems with SO are a result of poor or outdated site design and moderation tooling -- and the high-rep users are aware of this and have be
by NobodyNada 7y ago
Many of the culture problems with SO are a result of poor or outdated site design and moderation tooling -- and the high-rep users are aware of this and have been pushing for better tools for years. Unfortunately, the company has been neglecting the Q&A site and focusing instead on money-making products like Jobs and Teams. Over the past few years, Stack Overflow has launched several new products (Documentation, Developer Stories, Teams, etc.) and UI redesigns (which were often usability disasters, see [0] and [1]).
Meanwhile, the moderation tools (downvotes, close votes, etc.) have not scaled well and are now woefully inadequate and inefficient. Requests for improved tooling have been silently ignored for years (see [2]) -- for example, an absolutely trivial request to re-word one sentence in the review queue guidance ([3]) was unimplemented for several years (and its eventual implementation was really just a token effort from the staff when tensions between the staff and the community were at an all-time high).
Believe me: SO users know the site is not functioning well, and we've been doing everything we can to try to fix it (some users even create bots and userscripts to work around the site's deficiecies). However, there's only so much we can do without the cooperation of the staff. Tensions have been escalating over the past few years, and there's a lot of mistrust and cynicism on all sides between the company, the site's "power users," and new users. At this point, many of the power users are tired of fighting an uphill battle and have reached the point of giving up ([4]).
Fortunately, there have been some encouraging signs recently: over the past few months, the company has finally started to implement some of the much-needed features we've been requesting for years ([5]). Hopefully these efforts will continue -- we'll just have to wait and see.
If you're interested in reading some more of the history behind this, there's an excellent analysis at https://meta.stackexchange.com/q/331513/258777 https://meta.stackexchange.com/q/331513/258777.
[0]: https://meta.stackoverflow.com/q/349118/3476191 https://meta.stackoverflow.com/q/349118/3476191
[1]: https://meta.stackoverflow.com/q/386505/3476191 https://meta.stackoverflow.com/q/386505/3476191
[2]: https://meta.stackexchange.com/q/285889/258777 https://meta.stackexchange.com/q/285889/258777
[3]: https://meta.stackoverflow.com/q/332546/3476191 https://meta.stackoverflow.com/q/332546/3476191
[4]: https://meta.stackoverflow.com/q/386324/3476191 https://meta.stackoverflow.com/q/386324/3476191
[5]: https://stackoverflow.blog/2019/08/20/upcoming-on-stack-overflow/ https://stackoverflow.blog/2019/08/20/upcoming-on-stack-over...