they hired unknowledgeable floor staff In some areas, yes, like anywhere else. For a counterexample, the female manager(?) in Components in Sunnyvale has an al

they hired unknowledgeable floor staff In some areas, yes, like anywhere else. For a counterexample, the female manager(?) in Components in Sunnyvale has an almost encyclopedic knowledge of everything in the department. The receipt-check theft-deterrence theater is annoying. I never wait for it. Today in age their return policies are just bad. Oh, I disagree. As long as you keep proof of purchase (which can be as minimal as saving the invoice number), return friction within 15 days is as low as Costco... and they usually make reasonable extensions beyond 15 days ("I missed the rebate period").