Packaging isn't a concern. To put something back on the shelf, they should not only make sure the contents are complete and not physically damaged, but actuall

Packaging isn't a concern. To put something back on the shelf, they should not only make sure the contents are complete and not physically damaged, but actually working. Anecdotally speaking, I had a high rate of those items not working and had to return them myself. So while all the parts were typically there and the devices powered on, the product often times didn't work. I finally concluded that they likely didn't differentiate returns that were caused by the customer changing their mind vs. customers claiming the stuff didn't work... or that the only check they made for "not working" product was a simple power on type test; given the quality of staff and costs of doing any thing more probably made it difficult to do better (maybe they didn't have good vendor return terms, good vendor allowances, etc. ... who knows) Again, my experience, but I felt like I was playing for slot machine odds when I bought those products... your mileage may have varied. I stopped shopping there years ago because the quality of the experience and that I didn't trust the open box product and wasn't sure I could reliably get unopened product... the trip to the store just wasn't worth the aggravation. I think that must have been before the restock fees as I don't recall ever having that issue myself (those the returns process was not exactly fun). I did like the store theming, particularly in the Southern CA stores (which is where I shopped them the most).