I had a really weird experience at Fry's in Renton a decade ago. They sold me an opened box priced as new. It didn't work. They refused to return it. Then they

I had a really weird experience at Fry's in Renton a decade ago. They sold me an opened box priced as new. It didn't work. They refused to return it. Then they tried to physically remove it from me without having offered a refund. (As if to put it back on the shelf?) I grabbed it back from them and said it's mine, I paid for it. Nobody in store would talk to me about this with any clarity, so I wrote a complaint in email, got back some grammatically incorrect nonsense. Decided to eat the cost and order from newegg rather than deal with their weird customer service.