2 ms·
Wag is sitting in the exact same space as Homejoy which has the same fundamental problem - there is a natural relationship between both sides. Beyond discovery
by irjustin 7y ago
Wag is sitting in the exact same space as Homejoy which has the same fundamental problem - there is a natural relationship between both sides.
Beyond discovery there is no reason to keep the relationship on the platform.
Comparisons to Uber or AirBnB don't really work here as there is no natural relationship with your Uber driver and the lack of repeat visit to the same destination keeps repeats/relationships down.
Wag is fighting a capitalistic force. Beyond the initial discovery/relationship build - once the end user and dog walker has found someone they really like, what value is being added by staying on platform?
They're just taking money...
- tvjunky 7y agoLots of mention of disintermediation here. What about the relationship between the customer and the company? There are many ways a company with many employees provides value over the initial "discovery". What if schedules need to be adjusted? What if the service provider is sick? What if the service provider breaks something or worse? The business is offering a service not service provider. Take this another way. What about a smaller version of this business? "Bobs dog walking" grows to more customers than Bob can walk in a day. Bob adds employees. Is Bob just a match maker now?