4 ms·

If you knew what you were looking for and could find it without the dread label that indicated that it was re-sealed, opened box product that is...

mc32 7y ago
I’ve bought resealed items from Fry’s. So long as I can take a peek and make sure it’s all in there, I’m okay with that. I’m kinda upset they charged someone 15% restock and turn around and charge me full price, but materially if there is no difference in contents, I don’t care about the packaging.
- sbuttgereit 7y ago
  Packaging isn't a concern. To put something back on the shelf, they should not only make sure the contents are complete and not physically damaged, but actually working. Anecdotally speaking, I had a high rate of those items not working and had to return them myself. So while all the parts were typically there and the devices powered on, the product often times didn't work. I finally concluded that they likely didn't differentiate returns that were caused by the customer changing their mind vs. customers claiming the stuff didn't work... or that the only check they made for "not working" product was a simple power on type test; given the quality of staff and costs of doing any thing more probably made it difficult to do better (maybe they didn't have good vendor return terms, good vendor allowances, etc. ... who knows) Again, my experience, but I felt like I was playing for slot machine odds when I bought those products... your mileage may have varied. I stopped shopping there years ago because the quality of the experience and that I didn't trust the open box product and wasn't sure I could reliably get unopened product... the trip to the store just wasn't worth the aggravation. I think that must have been before the restock fees as I don't recall ever having that issue myself (those the returns process was not exactly fun). I did like the store theming, particularly in the Southern CA stores (which is where I shopped them the most).
- DrScump 7y ago
  full price I've never seen a restocked item priced at more than 90% of never-opened price, and their prices drop every week or two until sold
- pkaye 7y ago
  They never charge to return anything within the 15-30 days period.

mc32 7y ago

I’ve bought resealed items from Fry’s. So long as I can take a peek and make sure it’s all in there, I’m okay with that. I’m kinda upset they charged someone 15% restock and turn around and charge me full price, but materially if there is no difference in contents, I don’t care about the packaging.

sbuttgereit 7y ago
Packaging isn't a concern. To put something back on the shelf, they should not only make sure the contents are complete and not physically damaged, but actually working. Anecdotally speaking, I had a high rate of those items not working and had to return them myself. So while all the parts were typically there and the devices powered on, the product often times didn't work. I finally concluded that they likely didn't differentiate returns that were caused by the customer changing their mind vs. customers claiming the stuff didn't work... or that the only check they made for "not working" product was a simple power on type test; given the quality of staff and costs of doing any thing more probably made it difficult to do better (maybe they didn't have good vendor return terms, good vendor allowances, etc. ... who knows) Again, my experience, but I felt like I was playing for slot machine odds when I bought those products... your mileage may have varied. I stopped shopping there years ago because the quality of the experience and that I didn't trust the open box product and wasn't sure I could reliably get unopened product... the trip to the store just wasn't worth the aggravation. I think that must have been before the restock fees as I don't recall ever having that issue myself (those the returns process was not exactly fun). I did like the store theming, particularly in the Southern CA stores (which is where I shopped them the most).
DrScump 7y ago
full price I've never seen a restocked item priced at more than 90% of never-opened price, and their prices drop every week or two until sold
pkaye 7y ago
They never charge to return anything within the 15-30 days period.