A platform isn’t destined to fail just because there’s a high rate of disintermediation. Generally, the root cause for these sorts of businesses failing is whe

A platform isn’t destined to fail just because there’s a high rate of disintermediation. Generally, the root cause for these sorts of businesses failing is when their customer acquisition cost exceeds their customer ltv. Disintermediation causes customer churn which results in lower customer lifetime value. But, it’s only one of many important levers that determine the health of a platform business.