They say it's Amazon that killed Fry's. Maybe, to a measure, but also not. One thing Amazon can't do is human contact. When I first came to Fry's, sometime in 2

They say it's Amazon that killed Fry's. Maybe, to a measure, but also not. One thing Amazon can't do is human contact. When I first came to Fry's, sometime in 2000s, attracted by its still living image of a store for geeks, and tried to ask for a finer details of this and that camera and this and that laptop - both available on Amazon, but I needed some help figuring out which one I want, and if they helped me I'd buy one there and then, even if it would be slightly more expensive, because only thing that beats 2-day delivery is 0-second delivery, I already hold it in my hands! But most that I got from the local store workers is "huh, I'm not sure, let me check the manual" and "well, this says it has got these specs, and that one got those specs, and the price is different, so that's the difference". Thanks, helpful workers, I can read too, I was looking for something that isn't in the label directly in front of my face. Looks like you're not paid enough to care. There are only three things that brick-and-mortar retailers can compete with Amazon and other online shops now - being able to physically touch the merchandize before buying, being able to get it immediately and being able to talk to a human that can answer questions and provide advice. Unfortunately, it looks like the majority of retailers still do not realize this, especially the last one. Maybe they just don't have the money to hire somebody who would know and care - but in this case there's no reason to prolong their suffering by shopping there, just let them die and release the real estate for more productive uses. I, however, while being an extreme introvert, would still would like to have some stores where I can talk to a knowledgeable human. And yes, I'd pay a reasonable money for it, if only there would be somebody who wants to earn it.