Interesting... the arbitration clause includes a clause that might (if I recall correctly) be a response to a case where the person making the complaint ran out

Interesting... the arbitration clause includes a clause that might (if I recall correctly) be a response to a case where the person making the complaint ran out of money (Arbitration filing fees (and the arbitrators hourly fee) tend to be much more expensive than regular court). A higher court eventually ruled that requiring excessive fees to resolve a disagreement wasn't constitutio9nal (equal protection?), and the case was allowed to restart in regular court. Basically you could agree to arbitration, but you couldn't agree to terms that completely blocked any path to justice. Which, again if I recall correctly, is why companies started adding clauses like this to their arbitration agreements: > If the arbitrator finds that you cannot afford to pay AAA’s filing, administrative, hearing and/or other fees and you cannot obtain a waiver from AAA, Wag! will pay them for you. The company doesn't have to worry you might fall back to the regular court if they ensure the fees are paid. This couod keep you in arbitration, but this is a double-sided weapon: the company agreed to pay potentially many thousands of dollars in arbitration fees. Even this stupid $1000 termination fee wouldn't justify paying for arbitration. The company would be very strongly incentivized to settle quickly, before they are required to pay $2k filing fees and $400+ per hour arbitrator fees.. (I am not a lawyer, this is not legal advice. Talk to an actual lawyer about the specific TOS for proper advice!) Also, some interesting language right after that promise to pay arbitration fees: > In addition, Wag! will reimburse all such AAA’s filing, administrative, hearing and/or other fees for proceedings involving claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous. Wag! will not seek attorneys' fees and costs in arbitration unless the arbitrator determines your claims are frivolous.