I’ve been at Amazon 10 years and this post sums up a lot about what I like about Amazon as well. Regarding 2PTs: the big thing here is that each 2PT owns servi

I’ve been at Amazon 10 years and this post sums up a lot about what I like about Amazon as well. Regarding 2PTs: the big thing here is that each 2PT owns services, and has complete operational and (usually) product responsibility for those services. “You build it, you own it.” There is still org level P&L but at the director/VP level and not at the 2PT level. Also there is only one middle manager level before the executive levels (7), which has a nice dampening effect on bureaucracy. Finally, the working backwards culture has a lot of innovation opportunity. Many large divisions started with a low level employees vision doc.