Again,you misunderstand what I said. Yes,tax payers foot the bill for the government body and just like a company can draft a policy telling employees what crit

Again,you misunderstand what I said. Yes,tax payers foot the bill for the government body and just like a company can draft a policy telling employees what criteria to use when refusing business to a customer,the regulatory body can do the same. Example: raising voice,using specific phrases,making personal comments about the support staff that's helping them,threatening they'll get them fired,refusing to follow official troubleshooting guides,etc... For example,you can't do the reverse which is firing an employee for being an asshole to a customer when they were being polite and doing their job. If that is your readon and that reason is based on untrue facts then you are liable for a wrongful termination suit.