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Well that either means that the customers had far to much money to waste and didn't spend it wisely, or the product had a monopoly. Otherwise you would just swi
by jdnenej 7y ago
Well that either means that the customers had far to much money to waste and didn't spend it wisely, or the product had a monopoly. Otherwise you would just switch to a different provider.
- PeterisP 7y agoWe did switch eventually partly due to these reasons, but the switching took three years for 50+ people in integration labor; it's not a trivial choice to make. Anyways, the point is that paying lots of money does NOT mean that you'll be getting good service. There's plenty of examples in the enterprise space, they're not just isolated cases.