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Really? My company pays a lot of money for some support contracts. We get a lot of attention, E-mails and meetings from sales people and evangelists but not too
by Ididntdothis 7y ago
Really? My company pays a lot of money for some support contracts. We get a lot of attention, E-mails and meetings from sales people and evangelists but not too much in terms of actual solutions for problems. Basically a lot of hot air.
- teddyh 7y agoThis indicates that the people using the product are not the same people who are deciding whether to purchase said product. In that case, there are no incentives to give solutions to problems, because it doesn’t affect sales.
- PeterisP 7y ago"the people using the product are not the same people who are deciding whether to purchase said product" - of course, that's pretty much the definition of enterprise product sales. "That case" is not a rare exception but the default situation.