4 ms·

No, the sourced article says that some groups get more annoyed than others, when exposed to the same hassle.

• Filligree 7y ago
  Hence, higher hassle cost.
• boomboomsubban 7y ago
  That source doesn't say that they were exposed to the same hassle, the hassle can't be the same in survey accounts. Not really the point though.
  • deogeo 7y ago
    The source presents a survey asking "How annoyed were you by X", with women answering as more annoyed for the same X. How you interpret that as "hassle can't be the same in survey accounts", I have no idea.
    • boomboomsubban 7y ago
      Imagine we're both answering the second question mentioned, whether we were "annoyed at not being able to get a human being on the phone." The previous night one of your loved ones was very sick, and though you called the hospital you were unable to get a human on the phone. Meanwhile, my food delivery came without a side dish, and I was unable to get a human on the phone to get my $3 back. The survey is now asking both of us the same question, but do you think we're experiencing the same thing while deciding how to answer it? Or would our past experiences cause the hassle to have much different weight for both of us. We would need to be in a controlled experiment for us to have the same hassle. A survey has us answer from our own experiences of being in similar situations.