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Redress payouts aren't everything. I'm currently in the process of changing my primary email and moving all my accounts over to new addresses. Probably 90% were
by Marsymars 7y ago
Redress payouts aren't everything. I'm currently in the process of changing my primary email and moving all my accounts over to new addresses. Probably 90% were easy to change online myself, but there's a tail of businesses that are trying to tell me it's impossible to either change my email or delete my account, forcing me to escalate to departments that really shouldn't be having their time wasted with either problem.
- mattmanser 7y agoWell, you don't know that. It could be that developing proper processes, training and tools to handle it costs far more than the rare few times they need to pass it up to someone to manually change it in a DB.
- Marsymars 7y agoYes, I get that, but these are large corporations where there doesn't even exist any way to "pass it up" to someone in IT from the standard CSR channels. e.g. one of them had $15B in revenue last year and an actual privacy office, which I guess will be my next step to contact.