From a dedicated hosting provider's perspective, some customers will notice interruptions more than 5 minutes (1 monitoring cycle), start submitting trouble tic

From a dedicated hosting provider's perspective, some customers will notice interruptions more than 5 minutes (1 monitoring cycle), start submitting trouble tickets at 15 minutes, and require RFO's at 30+ minutes of downtime. An hour and up even just one time, we would probably start to see cancellations. Not going to say I'm not envious that AWS seems to have a much more outage tolerant customer base.