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> The response was stunning: we were greeted by near silence. We assigned 20-30 issues to developers, and almost none of them were acted on. We had worked hard
by cbsks 7y ago
> The response was stunning: we were greeted by near silence. We assigned 20-30 issues to developers, and almost none of them were acted on. We had worked hard to get the false positive rate down to what we thought was less than 20%, and yet the fix rate—the proportion of reported issues that developers resolved—was near zero.
Duh? If I am assigned a low priority bug, I will put it on the bottom of my todo list. My manager has the ability to reprioritize items on my todo list, but that doesn’t seem like that was done in this case. If you want people to fix your low priority bugs, just filing them and praying isn’t going to work.