5 ms·
Yeah I started there. I was given a phone number to call, which I called. I was then told somebody would call me to resolve the issue within two days. Five days
by cageface 7y ago
Yeah I started there. I was given a phone number to call, which I called. I was then told somebody would call me to resolve the issue within two days. Five days later I haven't heard a peep. Thankfully I'm not relying on the card for anything important.
This just confirms my feeling lately that I can't afford to be locked into their ecosystem.
- geerlingguy 7y agoSheesh. I've taken the same approach though, I still use my normal CCs for almost every transaction, just wanted to see what Apple Card was all about. The fact that it doesn't have a web interface or any way I can tie it into my financial reporting services/apps is a major turn-off.
- js2 7y agoI'm hoping that's temporary but for now I'm just using the card for Apple purchases and gas stations.
- FireBeyond 7y agoThat blows my mind, for potential fraud, "We'll call you within two days". My bank is the opposite, they block my card and -don't- notify me until I call in because I notice it. I hate it, but they say that's "for my security".
- ceejayoz 7y agoI had a PayPal charge get flagged as potential fraud yesterday. It had a push notification and the ability to flag it as legit in the Wallet app, after which I was able to re-submit the charge successfully. I suspect only certain levels or types of potential fraud get the "call us" approach.