There is a LOT of terminology specific to phone stuff, and I find that to be half the battle. Just because phones currently kind of look like IT doesn’t mean th

There is a LOT of terminology specific to phone stuff, and I find that to be half the battle. Just because phones currently kind of look like IT doesn’t mean they actually follow IT conventions. You’re taking a 100 year old technology and layering it on top of IT, so many of the assumptions IT people have don’t always apply.