> they can sell it to contact centres so that sales reps sound super engaged and interesting, and customer support reps seem genuinely concerned. This sounds s

> they can sell it to contact centres so that sales reps sound super engaged and interesting, and customer support reps seem genuinely concerned. This sounds so dystopian! It might even be baked into some phones by default, kind of like image softening to remove skin blemishes is the default post-processing for most pictures in most phones today.