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Hang on. When I saw the headline, I assumed that he was referring to the software "in" the car. Ie, the software controlling the Engine, or the ABS, or Transmis
by yitchelle 7y ago
Hang on. When I saw the headline, I assumed that he was referring to the software "in" the car. Ie, the software controlling the Engine, or the ABS, or Transmission, or the in-cabin lights, or headlines, seat controllers, or ... I could go on.
He is complaining about the software in his central console that he interacts with each day. It is only a portion of all the software used in the car.
I guess the big lesson learn here is nothing drives a customer satisfaction other what they directly interacts with.
- mikl 7y agoI only gave it a passing mention, but the software that drives the car itself (not just the central console) had some serious security vulnerabilities last year: https://www.zdnet.com/article/over-a-dozen-vulnerabilities-uncovered-in-bmw-vehicles/ https://www.zdnet.com/article/over-a-dozen-vulnerabilities-u... But in general, the car companies take a little more care with those life-critical systems, for liability reasons, if nothing else.