Except that VZW's number one priority when they get a call is to upsell. My friend took a job their for a bit after losing his previous job as a claims adjuste

Except that VZW's number one priority when they get a call is to upsell. My friend took a job their for a bit after losing his previous job as a claims adjuster and absolutely hated it. The managers would listen in on calls and if you didn't try to upsell at least once, you'd get written up.