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Personally I’d be shocked if Apple allows an independent repair provider to provide both OEM and third party parts. Their terms are pretty broad on their applic

Personally I’d be shocked if Apple allows an independent repair provider to provide both OEM and third party parts. Their terms are pretty broad on their application page but they explicitly state they reserve the right to cancel your access for any reason. I can’t seem to find more detailed terms, but I’m willing to bet there’s something in their terms that would prevent this.

derefr 7y ago
> Personally I’d be shocked if Apple allows an independent repair provider to provide both OEM and third party parts. How exactly would they know? Just run two corporate entities out of one shop, with the grey-market one registered to a nearby PO box.
- kennywinker 7y ago
  “Hello, how much to replace the screen on an iPhone X?”
- ralmeida 7y ago
  Just because it's not easily enforceable doesn't mean shops will accept knowingly breaking their terms with Apple. And, as mentioned in a sibling comment, there are ways to do it, like an auditor posing as a customer, or simply compelling them to say under oath if they are doing this or not (in which case the situation goes from breach of contract to lying under oath).
ProAm 7y ago
People will just continue to use non-Apple parts then no? If Apple expects customers to buy a new phone every 2 years, why would they spend a significant more amount of money for a few extra months of usage? If there is a $150 difference between an Apple screen and non-Apple screen, Im going non-Apple
- dzhiurgis 7y ago
  > Apple expects customers to buy a new phone every 2 years Sorry what? My iPhones last 3-4 years, but software support is for around 5 years.
  - ProAm 7y ago
    its a little over two years for most but its slowly creeping up due to excessive pricing [1] [2] [1] https://www.vice.com/en_us/article/43ejej/study-smartphone-iphone-trade-in-age-apple-event-2018 https://www.vice.com/en_us/article/43ejej/study-smartphone-i... [2] https://www.fool.com/investing/general/2015/07/15/how-often-does-the-average-american-replace-his-or.aspx https://www.fool.com/investing/general/2015/07/15/how-often-...
    - Angostura 7y ago
      Slowly creeping up due to improved long term OS support? My wife and brother are still completely happy with their iPhone 6 devices.
    - Spivak 7y ago
      Each person might replace their phone every two years but that's not very often the end of the devices life. Some people pay a premium to have the newest device every year or every other year but then someone else uses that phone for the next 2-3 years until it actually wears out.
  - viraptor 7y ago
    Yes, but what is the warranty period? I.e. how soon are you expected to pay large amounts for simple fixes.
    - Twisell 7y ago
      It’s funny how people will complain specifically on Apple just because they don’t have longer than industry standard warranties. Do you complain to your car maker of the same issue? Or maybe do you dump your car whenever warranty wears out? Yeah if you want to keep products longer you’ll have to deal with maintenance. Yeah it could improve but that should be an industry wide regulation not something Apple specific. As far as I now Apple guarantee genuine parts availability for ~6 years after last sell of a product. This is way better than most. My wife once tried and failed to buy a genuine HP laptop removable battery for a 2y old product.
ericabiz 7y ago
No one knows for sure. However, Reuters says: "The program will allow independent stores to set their own prices for repairs and also offer cheaper aftermarket parts." https://www.reuters.com/article/us-apple-repair/apple-to-supply-parts-to-independent-repair-shops-for-first-time-idUSKCN1VJ1F1 https://www.reuters.com/article/us-apple-repair/apple-to-sup...

derefr 7y ago

> Personally I’d be shocked if Apple allows an independent repair provider to provide both OEM and third party parts. How exactly would they know? Just run two corporate entities out of one shop, with the grey-market one registered to a nearby PO box.

kennywinker 7y ago
“Hello, how much to replace the screen on an iPhone X?”
ralmeida 7y ago
Just because it's not easily enforceable doesn't mean shops will accept knowingly breaking their terms with Apple. And, as mentioned in a sibling comment, there are ways to do it, like an auditor posing as a customer, or simply compelling them to say under oath if they are doing this or not (in which case the situation goes from breach of contract to lying under oath).

ProAm 7y ago

People will just continue to use non-Apple parts then no? If Apple expects customers to buy a new phone every 2 years, why would they spend a significant more amount of money for a few extra months of usage? If there is a $150 difference between an Apple screen and non-Apple screen, Im going non-Apple

dzhiurgis 7y ago
> Apple expects customers to buy a new phone every 2 years Sorry what? My iPhones last 3-4 years, but software support is for around 5 years.
- ProAm 7y ago
  its a little over two years for most but its slowly creeping up due to excessive pricing [1] [2] [1] https://www.vice.com/en_us/article/43ejej/study-smartphone-iphone-trade-in-age-apple-event-2018 https://www.vice.com/en_us/article/43ejej/study-smartphone-i... [2] https://www.fool.com/investing/general/2015/07/15/how-often-does-the-average-american-replace-his-or.aspx https://www.fool.com/investing/general/2015/07/15/how-often-...
  - Angostura 7y ago
    Slowly creeping up due to improved long term OS support? My wife and brother are still completely happy with their iPhone 6 devices.
  - Spivak 7y ago
    Each person might replace their phone every two years but that's not very often the end of the devices life. Some people pay a premium to have the newest device every year or every other year but then someone else uses that phone for the next 2-3 years until it actually wears out.
- viraptor 7y ago
  Yes, but what is the warranty period? I.e. how soon are you expected to pay large amounts for simple fixes.
  - Twisell 7y ago
    It’s funny how people will complain specifically on Apple just because they don’t have longer than industry standard warranties. Do you complain to your car maker of the same issue? Or maybe do you dump your car whenever warranty wears out? Yeah if you want to keep products longer you’ll have to deal with maintenance. Yeah it could improve but that should be an industry wide regulation not something Apple specific. As far as I now Apple guarantee genuine parts availability for ~6 years after last sell of a product. This is way better than most. My wife once tried and failed to buy a genuine HP laptop removable battery for a 2y old product.

ericabiz 7y ago

No one knows for sure. However, Reuters says: "The program will allow independent stores to set their own prices for repairs and also offer cheaper aftermarket parts." https://www.reuters.com/article/us-apple-repair/apple-to-supply-parts-to-independent-repair-shops-for-first-time-idUSKCN1VJ1F1 https://www.reuters.com/article/us-apple-repair/apple-to-sup...